New: Collect your opinions via WhatsApp with +39% response rate
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Automate your post-purchase review requests and turn every delivered order into an opportunity to generate a new Google or Trustpilot review — with zero manual work.
reviews in 30 days
average response rate
to see the first reviews
Review Collect connects to your store and automatically triggers an invitation for every delivered order. Timing is calculated at the optimal moment — not too early when the parcel just arrived, not too late when the memory has faded. You stop thinking about sending requests: the system handles it continuously, around the clock.
A generic message gets a 2% response rate. One that includes the customer's name, the product they bought and lets them choose their preferred channel gets 39%+. Review Collect personalises every invitation — first name, product, purchase date — and lets you set the tone: warm, professional, direct. That detail changes everything.
A customer didn't respond to the first request? Review Collect automatically sends a follow-up after a delay you configure — never exceeding the number of attempts you set. The system also knows when to stop: a customer who's already left a review won't receive another request for the same order.
Automate your post-purchase review requests and turn every delivered order into an opportunity to generate a new Google or Trustpilot review — with zero manual work.
Learn moreReal-time monitoring, smart alerts, sentiment analysis. Average rating +0.5 stars in 90 days.
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A centralised dashboard to track your rating evolution, detect trends in real time and identify exactly what's improving or damaging your customer reputation.
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Decide where each review is published, when and how. Review Collect orchestrates distribution across Google, Trustpilot and your key platforms — happy customers go public, unhappy ones go through private mediation.
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Automate review collection via WhatsApp, SMS, Email, QR Code and RCS. Reach a 39% response rate where the industry averages 2-3%.
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Our AI reads every review and drafts a personalised response in your brand voice — published directly to Google and Trustpilot in seconds, with zero manual work.
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Review Collect natively integrates the requirements of major review platforms. Your reputation strategy is based on solid foundations.
100% of your customers are solicited, without any distinction or selection.
Identical interface for each customer, regardless of the level of satisfaction.
No incentives, no conditional rewards, no filtering.
It's not that they don't want to. It's that they don't think to. A satisfying experience doesn't trigger a strong emotion — it simply meets expectations. Without an external prompt, the customer moves on. Only the unhappy ones bother to find your Google page and rate their experience. Automated review generation creates that prompt at the right moment, for the right customers.
Review Collect integrates with Shopify, WooCommerce, PrestaShop and Magento via native connectors. Once connected, every "order delivered" status automatically triggers the review generation flow. No rules to code, no files to import.
The invitation is sent via your activated channel — WhatsApp, SMS, Email. Our algorithm calculates the optimal moment based on your carrier's typical delivery delay. For a cosmetic product used after receipt, we trigger at D+3. For assembled furniture at D+10. You set the rule, the system executes.
The invitation includes a link that takes the customer directly to your Google or Trustpilot page, with the rating interface pre-opened. Every friction removed increases completion rate. We don't ask them to search for your profile — we bring them exactly where it counts.
On average, our customers go from 12 Google reviews to 180+ in 30 days after activation. The first review typically arrives within 48 hours.
Since the 2022 EU Omnibus Directive, only verified reviews — from real purchases — can be promoted. Review Collect generates requests only to confirmed buyers. Every collected review is authentic by design, not by declaration. Your reviews are compliant, and your customers feel the difference.
The e-reputation solution that turns your customers into ambassadors. Automated collection of multi-channel customer reviews.
