Review Collect + Klaviyo: Customer reviews integrated into your marketing flows

Klaviyo + Review Collect: your marketing flows become a review engine

Klaviyo is the reference CRM and email marketing tool for e-commerce. You have already built post-purchase flows, loyalty sequences, segmented campaigns. This work has value. Review Collect plugs directly into it to extract even more.

Feedback requests triggered from your Klaviyo flows

Instead of duplicating your automations, Review Collect integrates with what you've already built in Klaviyo. An event in your post-purchase flow can trigger a Review Collect review request, sent by WhatsApp or SMS to maximize the response rate, without leaving your existing marketing logic.

Your Klaviyo data enhances personalization

Klaviyo segments, customer properties, purchase history: all of this data feeds the personalization of Review Collect review requests. The customer receives a message that talks about their specific purchase, in the tone of your brand, at the right time in their journey.

Reviews go up in Klaviyo

Once the opinion is collected, the data goes back to Klaviyo: rating given, opinion published or not, platform chosen. You can trigger conditional flows according to the level of satisfaction: thank 5-star customers, send a recovery offer to 1-2 stars, or segment your potential ambassadors.

A CRM + review duo to manage your e-reputation

The combination of Klaviyo and Review Collect gives you a complete view of the customer cycle: acquisition, purchase, experience, feedback, loyalty. Each step informs the next. Your campaigns become more relevant, your opinions more numerous.

Our customers who connect Klaviyo to Review Collect see their opening rates increase and their review volume explode, thanks to increased personalization at each stage of the journey.

Want to see how to integrate Review Collect into your Klaviyo flows? Make an appointment with our team and we'll show you how in 30 minutes.