Review Collect + PrestaShop: Multiply your reviews without changing your workflow

PrestaShop + Review Collect: turn your orders into a reputation engine

PrestaShop is the reference e-commerce platform in France and Europe. Flexible, robust, it manages thousands of orders per month for thousands of merchants. But behind these orders are dozens of potential reviews that you never get.

Not because your customers are indifferent. Because no one is asking them at the right time.

Review Collect synchronizes with your PrestaShop orders

As soon as an order changes to the "Delivered" status in PrestaShop, Review Collect detects it and automatically triggers a personalized review request. The message is sent by WhatsApp, SMS or Email, with the customer's first name, the product ordered and optimized timing to maximize the response rate.

One message per order, not mass emailing

The difference between Review Collect and a simple PrestaShop review module is the trigger logic. Each order generates its own sequence, sent at the most relevant time for that specific customer. Result: 39% response rate, compared to 2-3% with traditional methods.

Routing according to satisfaction

Once the customer has indicated their level of satisfaction, Review Collect directs them to the right destination. Happy customers (4-5 stars) receive a direct link to Google, Trustpilot, or Verified Reviews. Dissatisfied customers (1-3 stars) are offered the option to contact your customer service for a private resolution before any public publication. The customer always keeps the final choice.

Designed for French e-commerce

PrestaShop is massively used by French e-commerce. Review Collect integrated it taking into account the specificities of the market: native GDPR compliance, compatibility with Verified Reviews and French review platforms, and support in French.

Our e-commerce customers using PrestaShop receive an average of x30 reviews in 30 days and a stable score of 4.9/5 from the first month.

Do you want to see how it integrates with your PrestaShop store? Make an appointment with our team and we will give you a demonstration on your concrete case.