Find out how
has increased its opinions by 30
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15 min
installation
95%
positive
30j
Guaranteed results
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Recommended by 500+ e-commerce businesses
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Guaranteed Results
The #1 e-reputation solution in France
The e-reputation solution that turns your customers into ambassadors
Smart collection, automated responses, strategic reports: everything you need to boost your e-reputation.
×30
more reviews
95%
negative reviews
Average rating 4.9/5
Multi-channel (WhatsApp, SMS, Email)
Intelligent routing of notifications
Compatible with all e-commerce platforms: Shopify, PrestaShop, Magento, WooCommerce, and many more.
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automatic text message
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5-star review
Satisfied customer
A two-step approach to maximizing your online reputation
The trusted solution of the most recognized e-commerce brands
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Our advanced features
Discover how our platform transforms your customer review strategy
Multi-channel (WhatsApp, SMS, Email)
Collect feedback across all your customers' preferred communication channels
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Integrated WhatsApp Business for personalized messages
Automatic SMS messages with a 98% open rate
Emails optimized to maximize responses
Automatic synchronization between all channels
Preventive Mediation & AI
Preventive Mediation: Resolve disputes privately before taking any public action
Automatic detection of customer satisfaction
Smart redirection to Google, Trustpilot, etc.
Proactive resolution of dissatisfaction
Continuous optimization through machine learning
Compatible with Shopify, Gorgias, Klaviyo
Native integration with your existing tools in just a few clicks
Automatic synchronization of Shopify orders
Full integration with Gorgias Support
Pre-connected Klaviyo workflows
Open API for other integrations
500+
customer brands
2M+
collected opinions
39%
response rate
4.9/5
average score
Increase your review collection by 30 times
Comparison of response rates by feedback collection channel
"Thanks to Review Collect, The Bradery has increased the number of reviews collected tenfold."
— Timothée Linyer, The Bradery
Response rate by channel
Percentage of customers who leave a review after being asked to do so
"Satisfied customers never leave reviews, dissatisfied customers always leave reviews."
This is the paradox of e-reputation: your best customers remain silent while negative reviews dominate your brand image.
The problem
Only 2% of satisfied customers spontaneously leave a positive review.
Our solution
With Review Collect: 39% response rate across all channels
The Review Collect strategy
A two-step approach to maximizing your online reputation
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Step 1
Boost SEO
4.7/5
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out of 100 reviews
Immediate improvement in your average rating thanks to omnichannel collection
Step 2
Boost Your Online Reputation
4.9/5
out of 300 reviews
Dominance across all platforms for an exceptional reputation
Multichannel Follow-up
A perfectly orchestrated sequence to maximize your response rates
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In App
8×
WhatsApp open rate higher than email
+30×
More feedback with 3 synchronized channels
100%
Fully automated sequences
AI features
Each review is processed by AI in line with the brand image.
Trustpilot automatic response
Personalized responses that are consistent with your brand image
Google AI response
Artificial intelligence that automatically responds to Google reviews
Smart suggestions
Alerts + ready-to-copy responses to optimize your responsiveness
Priority Mediation
AI identifies signs of dissatisfaction to trigger immediate, personalized assistance.
Artificial Intelligence
🤖 Automated responses toTrustpilot & Google reviews
Every review receives a personalized response, instantly.
Thanks to our AI, your Trustpilot and Google reviews are handled without manual intervention. Each response is generated in your brand's tone, validated by our linguistic quality engine, and optimized to enhance customer satisfaction.
Compatible with Trustpilot, Google Business, Amazon
Responses aligned with your charter
AI fine-tuned based on your response history
Reduced after-sales service workload & enhanced image
📈 Result:
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Daily time savings
Stronger reputation across all platforms
Negative reviews better managed, positive reviews highlighted
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🪄 Premium Option
AI suggestions to copy/paste into your support tools (Zendesk, Gorgias, etc.)
Reports & Analytics
Automatic reports sent by email with an overview and AI recommendations
Overview + export
Top positive/negative reviews
NPS score by channel
AI recommendations for each area of improvement
Weekly report
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+127
Collected reviews
4.8/5
Average rating
39%
Response rate
Analysis by domain
🎯 Automatic distribution of notices
Each 5⭐ review is redirected to the most strategic platform to maximize your SEO and conversion.
Our intelligent algorithm analyzes your digital strategy and automatically redirects each 5-star review to the platform that will have the most impact for your business.
Integrations
Connect Review Collect to all your existing tools
CMS
Shopify
WooCommerce
Magento
CRM & Messaging
Klaviyo
Gorgias
Slack
Platforms
Trustpilot
Amazon
Communication
WhatsApp Business
text message
API/Webhook
+ POS (cash register software) and many other integrations available
Continuous Innovation
More features coming soon...
Innovation never stops at Review Collect. Discover the premium features that will further revolutionize your online reputation.
Ready
AI suggestions for negative reviews
Artificial intelligence to turn negative reviews into opportunities
Ready
QR code at checkout
Collecting feedback directly at the point of sale
Ready
Strategic Monthly Report
Personalized analysis and business recommendations with the CEO
Ready
Redesigned UX interface
New user interface redesigned for greater efficiency
Under development
Native POS integration
Artificial intelligence to turn negative reviews into opportunities
Under development
AI suggestions for negative reviews
Artificial intelligence to turn negative reviews into opportunities
Ready to revolutionize your online reputation?
Discover our complete roadmap and participate in the evolution of Review Collect
Review Collect Offers
All our plans include complimentary onboarding
Starter
New user interface redesigned for greater efficiency
Multi-channel collection (SMS, email)
Customized notice page
Action options for each note
Dashboard and advanced reports
Custom SMS sender name
Priority assistance
Premium
Perfect for omnichannel brands
Everything in the Starter plan
Campaign for silent former customers
WhatsApp integration
Multichannel recovery
Dynamic distribution Google / Trustpilot/Verified Reviews/Others
Insight Radar
Multilingual
24/7 WhatsApp support
Enterprise
Designed for retail chains and major brands
Everything in the Premium plan
Insight 360
Product reviews (Judge.me/Loox/Yotpo)
QR codes + Store review management
AI response suggestions for negative reviews
Distribution of Google reviews by establishment
Dedicated account manager
Testimonials
Discover how our clients are transforming their online reputation
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Tim, co-founder of The Bradery, shares his experience and looks back on our collaboration. At the helm of one of the most remarkable success stories in French e-commerce, he tells us how our solution has supported him in his growth.
Tim, co-founder of The Bradery, shares his experience and looks back on our collaboration. At the helm of one of the most remarkable success stories in French e-commerce, he tells us how our solution has supported him in his growth.
Tim, co-founder of The Bradery, shares his experience and looks back on our collaboration. At the helm of one of the most remarkable success stories in French e-commerce, he tells us how our solution has supported him in his growth.
Premium E-Reputation Solution
Ready to become the leader in your industry?
Join the 500+ brands that dominate their online reputation with Review Collect
48-hour free trial • First reviews guaranteed to be 5⭐ • No commitment required
48h
For your first 5⭐ reviews
4.9/5
Achieve your true potential for satisfaction
500+
Brands trust us
Review Collect
The e-reputation solution that turns your customers into ambassadors. Automated collection of multi-channel customer reviews.
Ready to multiply your reviews by 30?
Rome wasn't built in a day, and neither was your e-reputation. Choose the annual plan!
