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Installation
positives
Guaranteed results
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Recommended by 500+ E-commerce
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Guaranteed results
The number 1 e-reputation solution in France
Intelligent collection, automated responses, strategic reports: everything to boost your e-reputation.
more reviews
negative reviews
Average rating 4.9/5
Multi-channel (WhatsApp, SMS, Email)
Intelligent review routing
Compatible with all e-commerce platforms: Shopify, PrestaShop, Magento, WooCommerce, and many others.
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Automatic SMS
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5 star reviews
Satisfied customer
A two-step approach to maximizing your online reputation
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Discover how our platform is transforming your customer review strategy
Get feedback on all of your customers' favorite communication channels
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WhatsApp Business integrated for personalized messages
Automatic SMS with 98% open rate
Optimized emails to maximize responses
Automatic sync between all channels
Preventive Mediation: Offer your customers a direct channel to your support, in addition to review platforms
Real-time monitoring of customer feedback
Direct access to Google, Trustpilot, Amazon, and other review platforms
Instant notification from your support team
Continuous optimization through machine learning
Native integration with your existing tools in a few clicks
Automatic sync of Shopify orders
Full integration with Gorgias Support
Pre-connected Klaviyo workflows
Open API for further integrations
○ Compliance
○ Compliance by Design
Review Collect natively integrates the requirements of major review platforms. Your reputation strategy is based on solid foundations.
Review Collect natively integrates the requirements of major review platforms. Your reputation strategy is based on solid foundations.
100% of your customers are solicited, without any distinction or selection.
Identical interface for each customer, regardless of the level of satisfaction.
No incentives, no conditional rewards, no filtering.
COMPATIBLE WITH INDUSTRY STANDARDS
Trustpilot
amazon
Tripadvisor
Verified Reviews
customer brands
reviews collected
response rate
Average grade
Comparison of response rates by review channel
“Thanks to Review Collect, The Bradery increased the number of reviews collected by 10 times.”
Percentage of customers who leave a review after solicitation
It's the paradox of online reputation: your best customers remain silent while negative reviews dominate your brand image.
Only 2% of satisfied customers spontaneously leave a positive review
With Review Collect: 39% response rate on all channels combined
A two-step approach to maximizing your online reputation
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out of 100 reviews
Immediate increase in the volume of reviews collected thanks to omnichannel collection
out of 300 reviews
Presence on all platforms for an exceptional reputation
A perfectly orchestrated sequence to maximize your response rates
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WhatsApp open rate higher than email
More reviews with 3 synced channels
Fully automated sequences
Each review is processed by an AI in accordance with the brand image
Personalized responses in line with your brand image
Artificial intelligence that automatically responds to Google reviews
Alerts + answers ready to copy to optimize your responsiveness
Instant notification for every customer feedback
Artificial intelligence
Each review receives a personalized response, instantly.
Thanks to our AI, your Trustpilot and Google reviews are taken care of with manual intervention. Each response is generated in the tone of your brand, validated by our linguistic quality engine, and optimized to enhance customer satisfaction.
Compatible with Trustpilot, Google Business, Amazon
Responses aligned with your charter
Fine-tuned AI on your response history
Reduced after-sales service load & strengthened image
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Daily time saver
Strengthened reputation across platforms
Each review receives an appropriate and professional response.
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AI suggestions to copy/paste into your support tools (Zendesk, Gorgias...)
Automatic reports sent by email with an overview and AI recommendations
Global view + export
Top positive/negative reviews
NPS score by channel
AI recommendations for each improvement point
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Reviews collected
Average grade
Response rate
Your reviews are redirected to the most strategic platforms to maximize your SEO and your conversion.
Our intelligent algorithm analyzes your digital strategy and automatically redirects each review to the platform that will have the most impact for your business.
Connect Review Collect to all of your existing tools
Shopify
woocommerce
Magento
Klaviyo
Gorgias
Zendesk
Trustpilot
amazon
WhatsApp Business
SMS
API/Webhook
+ POS (cash register software) and many other integrations available
Continued innovation
Innovation never stops at Review Collect. Discover the premium features that will revolutionize your online reputation even more.
Ready
Artificial intelligence to turn every feedback into opportunities
Ready
Collecting reviews directly at the point of sale
Ready
Personalized analysis and business recommendations with the CEO
Ready
New user interface redesigned for greater efficiency
In development
Artificial intelligence to turn negative reviews into opportunities
In development
Artificial intelligence to turn negative reviews into opportunities
Discover our complete roadmap and participate in the evolution of Review Collect
All our plans include free onboarding
New user interface redesigned for greater efficiency
Multi-channel collection (SMS, Email)
Custom review page
Customizable customer journey
Dashboard and advanced reports
Custom SMS sender name
Priority support
Perfect for omnichannel brands
Everything from the Starter Plan
Campaign for former silent customers
WhatsApp integration
Multi-channel relaunch
Google dynamic distribution/Trustpilot/Verified Reviews/Others
Insight Radar
Multilingual
24/7 Whatsapp support
Designed for retail networks and major brands
Everything from the Premium Plan
Insight 360
Product Review (judge.me/loox/yotpo)
QR codes + Store review management
Suggested AI responses for each review
Breakdown of Google reviews by establishment
Dedicated account manager
Discover how our customers are transforming their online reputation
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Tim, co-founder of The Bradery, shares his experience and looks back on our collaboration. At the head of one of the most beautiful success stories of French e-commerce, he tells us how our solution supported him in his growth.
Tim, co-founder of The Bradery, shares his experience and looks back on our collaboration. At the head of one of the most beautiful success stories of French e-commerce, he tells us how our solution supported him in his growth.
Tim, co-founder of The Bradery, shares his experience and looks back on our collaboration. At the head of one of the most beautiful success stories of French e-commerce, he tells us how our solution supported him in his growth.
Rome wasn't built in a day, and neither was your e-reputation. Opt for the annual offer!
Premium E-Reputation Solution
Join the 500+ brands that dominate their online reputation with Review Collect
Free 48-hour trial • First reviews 5 ⭐ guaranteed • No commitment
For your first 5 reviews ⭐
Reach your real potential for satisfaction
Brands trust us
The e-reputation solution that turns your customers into ambassadors. Automated collection of multi-channel customer reviews.
