Customer testimonial
Delsey Paris
Du Bruit Dans la cuisine
The Bradery

Find out how

Delsey Paris
Du Bruit Dans la cuisine
The Bradery

hath Multiply your reviews by 30

De 1,7 à 4,9
De 2,1 à 4,9
From 3.4 to 4.6
on Trustpilot in 30 days thanks to our e‑reputation solution

15 min

Installation

95%

positives

30 days

Guaranteed results

Recommended by 500+ E-commerce

Guaranteed results

The number 1 e-reputation solution in France

The e-reputation solution that turns your customers into ambassadors

Intelligent collection, automated responses, strategic reports: everything to boost your e-reputation.

×30

more reviews

95%

negative reviews

Average rating 4.9/5

Multi-channel (WhatsApp, SMS, Email)

Intelligent review routing

Compatible with all e-commerce platforms: Shopify, PrestaShop, Magento, WooCommerce, and many others.

Automatic SMS

5 star reviews

Satisfied customer

A two-step approach to maximizing your online reputation

The trusted solution of the most recognized e-commerce brands

Our features breakthroughs

Discover how our platform is transforming your customer review strategy

Multi-channel (WhatsApp, SMS, Email)

Get feedback on all of your customers' favorite communication channels

WhatsApp Business integrated for personalized messages

Automatic SMS with 98% open rate

Optimized emails to maximize responses

Automatic sync between all channels

Preventive Mediation & AI

Preventive Mediation: Resolve disputes privately before taking any public action

Automatic detection of customer satisfaction

Intelligent redirection to Google, Trustpilot...

Proactive resolution of discontent

Continuous optimization through machine learning

Compatible with Shopify, Gorgias, Klaviyo

Native integration with your existing tools in a few clicks

Automatic sync of Shopify orders

Full integration with Gorgias Support

Pre-connected Klaviyo workflows

Open API for further integrations

500+

customer brands

2M+

reviews collected

39%

response rate

4.9/5

Average grade

Multiply your collection of reviews x30

Comparison of response rates by review channel

“Thanks to Review Collect, The Bradery increased the number of reviews collected by 10 times.”

— Timothy Linyer, The Bradery

Response rate by channel

Percentage of customers who leave a review after solicitation

“Satisfied customers don't leave never In the opinion, dissatisfied customers leave tutti An opinion”

It's the paradox of online reputation: your best customers remain silent while negative reviews dominate your brand image.

The problem

Only 2% of satisfied customers spontaneously leave a positive review

Our solution

With Review Collect: 39% response rate on all channels combined

The Review Collect strategy

A two-step approach to maximizing your online reputation

Step 1

Boost Referencing

4.7/5

out of 100 reviews

Immediate improvement in your average score thanks to omnichannel collection

Step 2

Boost E-Reputation

4.9/5

out of 300 reviews

Trustpilot

google

Verified Reviews

Dominance of all platforms for an exceptional reputation

Multi-channel relaunch

A perfectly orchestrated sequence to maximize your response rates

whatsapp logo

Whatsapp

SMS

mail logo green

Email

In App


WhatsApp open rate higher than email

+30×

More reviews with 3 synced channels

100%

Fully automated sequences

AI features

Each review is processed by an AI in accordance with the brand image

Trustpilot automatic response

Personalized responses in line with your brand image

Google AI response

Artificial intelligence that automatically responds to Google reviews

Smart suggestions

Alerts + answers ready to copy to optimize your responsiveness

Priority mediation

AI identifies dissatisfaction signals to trigger immediate and personalized assistance.

Artificial intelligence

🤖 Automated responses to reviews
Trustpilot & Google

Each review receives a personalized response, instantly.

Thanks to our AI, your Trustpilot and Google reviews are taken care of without manual intervention. Each response is generated in the tone of your brand, validated by our linguistic quality engine, and optimized to enhance customer satisfaction.

Compatible with Trustpilot, Google Business, Amazon

Responses aligned with your charter

Fine-tuned AI on your response history

Reduced after-sales service load & strengthened image

📈 Result:

Daily time saver

Strengthened reputation across platforms

Negative reviews better managed, positive reviews highlighted

Premium option

AI suggestions to copy/paste into your support tools (Zendesk, Gorgias...)

Reports & Analytics

Automatic reports sent by email with an overview and AI recommendations

Global view + export

Top positive/negative reviews

NPS score by channel

AI recommendations for each improvement point

Weekly report

+127

Reviews collected

4.8/5

Average grade

39%

Response rate

Domain analysis

Domain
Note/5
Evolution
Justification
👥
Customer service
4.0/5
Stable
Responsiveness appreciated, effective management of delivery problems
🥜
Product quality
4.5/5
+0.2
Effective probiotic formulation, pleasant taste of the capsules
🚚
Delivery
4.2/5
+0.1
Confirmed speed (2-3 days), some occasional problems with carriers
📱
UX/interface
4.3/5
Stable
Ergonomic site, smooth and intuitive buying process
💰
Q-P report
4.0/5
-0.1
Price perceived as high but justified by the perceived effectiveness

🎯 Automatic distribution of reviews

Each 5 ⭐ review is redirected to the most strategic platform to maximize your SEO and your conversion.

Our intelligent algorithm analyzes your digital strategy and automatically redirects each 5-star review to the platform that will have the most impact for your business.

Integrations

Connect Review Collect to all of your existing tools

CMS

Shopify

woocommerce

Magento

CRM & Messaging

Klaviyo

Gorgias

Slack

Platforms

Trustpilot

google

amazon

Communication

WhatsApp Business

SMS

API/Webhook

+ POS (cash register software) and many other integrations available

Continued innovation

More features coming soon...

Innovation never stops at Review Collect. Discover the premium features that will revolutionize your online reputation even more.

Ready

AI suggestions for negative reviews

Artificial intelligence to turn negative reviews into opportunities

Ready

QR code at the checkout

Collecting reviews directly at the point of sale

Ready

Strategic monthly report

Personalized analysis and business recommendations with the CEO

Ready

Redesigned UX interface

New user interface redesigned for greater efficiency

In development

Native POS integration

Artificial intelligence to turn negative reviews into opportunities

In development

AI suggestions for negative reviews

Artificial intelligence to turn negative reviews into opportunities

Ready to revolutionize your online reputation?

Discover our complete roadmap and participate in the evolution of Review Collect

Discover our complete roadmap

Review Collect offers

All our plans include free onboarding

Starter

New user interface redesigned for greater efficiency

Multi-channel collection (SMS, Email)

Custom review page

Action choices for each note

Dashboard and advanced reports

Custom SMS sender name

Priority support

The most popular

Premium

Perfect for omnichannel brands

Everything from the Starter Plan

Campaign for former silent customers

WhatsApp integration

Multi-channel relaunch

Google dynamic distribution/Trustpilot/Verified Reviews/Others

Insight Radar

Multilingual

24/7 Whatsapp support

Enterprise

Designed for retail networks and major brands

Everything from the Premium Plan

Insight 360

Product Review (judge.me/loox/yotpo)

QR codes + Store review management

Suggested AI responses for negative reviews

Breakdown of Google reviews by establishment

Dedicated account manager

Testimonies

Discover how our customers are transforming their online reputation

Premium E-Reputation Solution

Ready to become the leader in your sector?

Join the 500+ brands that dominate their online reputation with Review Collect

Free 48-hour trial • First reviews 5 ⭐ guaranteed • No commitment

48 hours

For your first 5 reviews ⭐

4.9/5

Reach your real potential for satisfaction

500+

Brands trust us

Review Collect

The e-reputation solution that turns your customers into ambassadors. Automated collection of multi-channel customer reviews.

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Ready to multiply your reviews by 30?

Rome wasn't built in a day, and neither was your e-reputation. Opt for the annual offer!

Trusted by 500+ Businesses Worldwide

4.8/5 ⭐⭐⭐⭐⭐

Based on 127 verified reviews

Sarah Johnson – Marketing Director
⭐⭐⭐⭐⭐

"We went from 2–3 reviews per month to 50+. Fantastic tool!"

Mike Chen – E-commerce Owner
⭐⭐⭐⭐⭐

"Immediate ROI. Great support."

Emma Rodriguez – Restaurant Manager
⭐⭐⭐⭐⭐

"Our Google rating jumped from 4.1 to 4.7 in 3 months."