DOUBLE Startup Awards winner
Gorgias

● Support

Gorgias

Your customers who contact support and leave satisfied rarely think to leave a review. Review Collect sends the review request automatically after each resolution. 39% respond. Your support team becomes your best source of 5-star reviews.

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What you get

✓Automatic trigger after each resolved ticket in Gorgias
✓39% response rate: post-support customers are most likely to recommend
✓Smart routing: satisfied customers directed to your review platform, unsatisfied customers to an automatic support ticket
✓Distribution of collected reviews on Google, Trustpilot, and Verified Reviews
✓AI responses to negative reviews in under 60 seconds

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