}
Recommended by 500+ e-shops

Orchestrate your customer reviews on all your platforms

Decide where, when, and how each review is posted. Review Collect automatically organizes the distribution of your reviews between Google, Trustpilot and your strategic platforms.

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95%

positive reviews published

4.9/5

Average grade obtained

0%

of a negative review published without treatment

Cross-Platform Orchestration

Intelligent routing based on satisfaction

Each customer is automatically oriented: satisfied customers (4-5 stars) are invited to publish on Google or Trustpilot. Those who are dissatisfied (1-3 stars) are redirected to your private after-sales service for a resolution before publication.

Cross-Platform Orchestration

Strategic distribution by platform

Choose which platform to feed first according to your goals. Need to boost Google? Redirect 80% of reviews to Google My Business. Is Trustpilot late? Adjust the distribution in one click.

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Cross-Platform Orchestration

Automated preventive mediation

Negative feedback no longer ends up online by surprise. The system intercepts dissatisfied customers, opens a private dialogue, and lets your team resolve the issue before it becomes a public 1-Star review.

Our comprehensive toolbox for collecting reviews

Reputation Management Software

Monitor, analyze and improve your e-reputation in real time. Review Collect centralizes your reviews, detects trends and alerts you as soon as action is needed.

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Review Aggregation Platform

Google, Trustpilot, Avis Vérifiés, Yotpo, Bazaarvoice… Review Collect automatically centralizes all your reviews into a single aggregation platform. Never miss another review.

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Cross-Platform Orchestration

Decide where, when, and how each review is posted. Review Collect automatically organizes the distribution of your reviews between Google, Trustpilot and your strategic platforms.

Learn more
Aiguillage 3D glassmorphism avec rails lumineux mint distribuant avis vers Google Trustpilot Yotpo Review Collect fond mint

Customer Review Collection

Automate review collection via WhatsApp, SMS, Email, QR Code, and RCS. Achieve a 39% response rate where the industry averages 2-3%.

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collectez des avis clients

Multi-platform management

Google, Trustpilot, Verified Reviews, Yotpo, Bazaarvoice... Centralize the management of your multi-platform reviews and regain control of your e-reputation.

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Trustpilot
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Verified reviews
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Tripadvisor
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Google
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Shopify
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Amazon

Connect Review Collect to all of your existing tools

CMS

Shopify
WooCommerce
Magento

CRM & Message

Klaviyo
Gorgias
Zendesk

Platform

Amazon
Google
Trustpilot

Communication

WhatsApp
sms
SMS
api
API
webhook
Webhook
shield
Compliance

A consistent collection of opinions, by design

Review Collect natively integrates the requirements of major review platforms. Your reputation strategy is based on solid foundations.

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Universal solicitation

100% of your customers are solicited, without any distinction or selection.

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Fair journey

Identical interface for each customer, regardless of the level of satisfaction.

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Total neutrality

No incentives, no conditional rewards, no filtering.

Compatible with industry standards
Truspilot
Google
Amazon
Tripadvisor
Verified reviews

How does orchestration work?

Without orchestration, your reviews arrive randomly on platforms that you don't control. Unhappy customers post first, satisfied ones stay quiet. Result: a score that does not reflect the reality of your service.

Review Collect reverses this dynamic:

Targeted collection — After each purchase, the customer receives a review request via their preferred channel (WhatsApp, SMS, Email). The response rate reached 39%.

Sentiment assessment — Before publication, the customer indicates their level of satisfaction. This step determines the path that follows.

Automatic switch — Satisfied customers are guided to the platform of your choice with a direct link. Those who are dissatisfied enter into a private mediation process.

Resolution loop — Your team processes negative feedback in private. Once the problem is resolved, the customer is invited back to leave a review — this time positive.

This is how our customers maintain a score of 4.9/5 with 95% positive reviews, even with a volume x30.

Frequently asked questions

How does intelligent review routing work?
After each purchase, the customer assesses their satisfaction. Happy customers (4-5 stars) are automatically invited to post on Google, Trustpilot, or the platform of your choice. Those who are dissatisfied (1-3 stars) are redirected to your private after-sales service.
Can I choose which platform to send my reviews on?
Yes, you configure the distribution according to your goals. For example, you can send 70% of reviews to Google and 30% to Trustpilot, and then adjust at any time with one click.
What happens with negative reviews?
Dissatisfied customers are intercepted before publication. They enter a private mediation journey where your team can solve the problem. Once satisfied, the customer is invited back to leave a positive review.

Ready to multiply your customer reviews by 30?

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