Real-time monitoring, smart alerts, sentiment analysis. Average rating +0.5 stars in 90 days.
average rating across our customers
time to react to negative reviews
average rating improvement in 90 days
Track your rating and overall sentiment across all platforms from a single dashboard. Automatic alerts notify you as soon as an indicator deviates from normal — a rating drop, a spike in negative reviews, a sensitive comment. You spot crises before they escalate.
Our AI reads every review to extract recurring themes: product quality, customer service, delivery times, value for money. Find out what customers love and what frustrates them — without reading 500 reviews by hand. These insights translate into concrete decisions to improve your customer experience where it matters.
Generate weekly or monthly reports automatically. Compare performance by period, platform or location. Share read-only dashboards with your teams or management. The reporting that used to take 2 hours a week now runs on autopilot.
Automate your post-purchase review requests and turn every delivered order into an opportunity to generate a new Google or Trustpilot review — with zero manual work.
Learn more
Real-time monitoring, smart alerts, sentiment analysis. Average rating +0.5 stars in 90 days.
Learn moreA centralised dashboard to track your rating evolution, detect trends in real time and identify exactly what's improving or damaging your customer reputation.
Learn more
Decide where each review is published, when and how. Review Collect orchestrates distribution across Google, Trustpilot and your key platforms — happy customers go public, unhappy ones go through private mediation.
Learn more
Automate review collection via WhatsApp, SMS, Email, QR Code and RCS. Reach a 39% response rate where the industry averages 2-3%.
Learn more
Our AI reads every review and drafts a personalised response in your brand voice — published directly to Google and Trustpilot in seconds, with zero manual work.
Learn more
Review Collect natively integrates the requirements of major review platforms. Your reputation strategy is based on solid foundations.
100% of your customers are solicited, without any distinction or selection.
Identical interface for each customer, regardless of the level of satisfaction.
No incentives, no conditional rewards, no filtering.
Your online reputation is the sum of all the digital signals that shape what people think of your brand before they've ever bought from you. Google reviews, Trustpilot ratings, social media mentions, forums — all of it contributes to that digital image.
93% of consumers read at least one online review before making a purchase. Your online reputation directly impacts your conversion rate, your customer acquisition cost and your ability to retain customers. A 4.2 Google rating converts 2 to 3 times worse than a 4.7.
Before you can improve, you need to understand. Review Collect centralises all your reviews across platforms and gives you a complete picture of your reputation in real time: your overall rating, which platform exposes you most, which themes recur in your negative reviews.
Once you've identified the drivers of reputation damage — slow delivery, poor packaging, unresponsive support — you can act on the root causes rather than the symptoms. Reputation improvement comes from improving your product and service, not from hiding problems.
Automated review collection mechanically dilutes the weight of negative reviews. If you go from 20 to 200 reviews, one 1-star review carries 10 times less weight in your overall rating. It's simple maths.
Review Collect's real-time alerts let you intervene as soon as a problem emerges — before it goes viral. A fast, professional response to a visible negative review dramatically changes how future buyers perceive the exchange when they read it.
Our customers improve their average rating by 0.5 stars on average in the first 90 days after activation.
For brands with multiple locations, managing local reputation manually quickly becomes unmanageable. Review Collect offers a consolidated network view with drill-down by location — you can spot underperforming sites and star performers at a glance. Best practices from one location become actionable insights for the whole network.
The e-reputation solution that turns your customers into ambassadors. Automated collection of multi-channel customer reviews.
