Review Collect + Verified Reviews: French certification for your e-reputation

Verified Reviews + Review Collect: more certified reviews, more trust, more conversions

Verified Reviews is the reference solution for French e-commerce businesses who want to certify the authenticity of their reviews. The Verified Reviews badge reassures buyers and directly improves the conversion rate on your product sheet and home page.

The problem remains the same as with all review platforms: your happy customers remain silent. Not because they didn't have a good experience, but because no one contacted them at the right time, on the right channel.

Review Collect activates the large-scale collection of Verified Reviews

After each order delivered, Review Collect automatically triggers a personalized review request via WhatsApp, SMS or Email. The customer receives a message with their first name, the product ordered and a direct link to your Verified Reviews form. All at the optimal time to maximize the chances of response.

39% response rate where Verified Reviews alone tops out at 2-3%

Verified Reviews invitation emails sent in batches have a low response rate. Review Collect is changing the game by using WhatsApp and SMS as the main channels: more visibility, message received at the right time, direct link without friction. Result: a volume of certified reviews multiplied by 30 in 30 days.

Routing according to satisfaction

Happy customers (4-5 stars) are guided directly to your Verified Reviews form to post their certified review. The dissatisfied ones (1-3 stars) are redirected to your customer service for a private resolution before publishing. Your certified score reflects your true happy customers.

GDPR compliance and NF standards

Verified Reviews is certified NF Online Reviews Service by AFNOR. Review Collect respects this compliance framework in its collection processes: explicit consent, traceability of requests, no manipulation of reviews. Your certified reviews remain in accordance with the rules.

Delsey Paris and Schmidt collect their Verified Reviews via Review Collect. Result: a certified score that finally reflects the reality of their customer service.

Do you want to multiply your Verified Reviews? Make an appointment with our team and we'll show you how in 30 minutes.