New: Collect your opinions via WhatsApp with +39% response rate
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Automate review collection via WhatsApp, SMS, Email, QR Code and RCS. Reach a 39% response rate where the industry averages 2-3%.
average response rate
reviews in 30 days
WhatsApp, SMS, Email, QR Code, RCS
Send review requests via WhatsApp Business, SMS, Email, QR Code and RCS from a single platform. Our algorithm picks the optimal channel for each customer. WhatsApp delivers 90%+ open rates. SMS ensures near-total deliverability. QR Code captures customers in-store — on packaging, receipts or point-of-sale displays.
Happy customers (4-5 stars) are redirected to Google, Trustpilot or your platform of choice with a direct link. Unhappy ones (1-3 stars) enter a private mediation flow — your support team gets an instant alert. Result: 95% positive reviews and a 4.9/5 average rating.
Connect your Shopify, WooCommerce, PrestaShop or Magento in a few clicks. Every delivered order automatically triggers a review request at the right time, on the right channel. Campaigns fire in seconds. You don't touch a thing — except to read your new reviews.
Automate your post-purchase review requests and turn every delivered order into an opportunity to generate a new Google or Trustpilot review — with zero manual work.
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Real-time monitoring, smart alerts, sentiment analysis. Average rating +0.5 stars in 90 days.
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A centralised dashboard to track your rating evolution, detect trends in real time and identify exactly what's improving or damaging your customer reputation.
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Decide where each review is published, when and how. Review Collect orchestrates distribution across Google, Trustpilot and your key platforms — happy customers go public, unhappy ones go through private mediation.
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Automate review collection via WhatsApp, SMS, Email, QR Code and RCS. Reach a 39% response rate where the industry averages 2-3%.
Learn moreOur AI reads every review and drafts a personalised response in your brand voice — published directly to Google and Trustpilot in seconds, with zero manual work.
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Review Collect natively integrates the requirements of major review platforms. Your reputation strategy is based on solid foundations.
100% of your customers are solicited, without any distinction or selection.
Identical interface for each customer, regardless of the level of satisfaction.
No incentives, no conditional rewards, no filtering.
When you rely on customers to leave reviews spontaneously, only the unhappy ones bother. Satisfied customers move on. The result: your rating reflects your worst days, not the reality of your service. Automated collection flips this structural imbalance.
Integrate Review Collect with your Shopify, WooCommerce, PrestaShop or Magento in a few clicks. No technical skills required, no code to write.
WhatsApp Business delivers 90%+ open rates. SMS ensures near-total deliverability, even without an internet connection. Email remains essential for more traditional audiences. QR Code transforms in-store collection: one scan on packaging or a receipt, and the customer leaves a review in 30 seconds. RCS combines SMS reliability with WhatsApp-level richness — interactive buttons, images and carousels directly in the native Messages app.
Define the send delay after delivery. Our algorithm identifies the optimal moment for each customer — not too early when the parcel just arrived, not too late when the experience has faded.
Requests go out without intervention. Positive reviews feed Google and Trustpilot. Negative feedback lands privately in your support queue. You focus on your business — not on managing reviews.
Our customers go from 10 to 300+ reviews per month on average, maintaining a 4.9/5 rating.
QR Code is the most underused collection tool on the market. Printed on packaging, a receipt or a business card, it captures customers at the exact moment their experience is freshest. Generate your QR Code directly from Review Collect, set the destination and print. No app to download, no account to create. One scan, one rating, published. Our retail customers who activate QR Code multiply their in-store review volume by 5 in the first month.
Every review request is sent only to customers who made a verified purchase. Consent is managed automatically. Data is hosted in Europe. Review Collect is built from the ground up to comply with the 2022 EU Omnibus Directive — your reviews are authentic by design, not by declaration.
The e-reputation solution that turns your customers into ambassadors. Automated collection of multi-channel customer reviews.
