New: Collect your opinions via WhatsApp with +39% response rate
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A centralised dashboard to track your rating evolution, detect trends in real time and identify exactly what's improving or damaging your customer reputation.
view of your reputation
sync across all platforms
time spent on reporting
Your Google rating, your Trustpilot score, your Verified Reviews volume — all in one screen, synced in real time. No more juggling 10 open tabs. Review Collect's unified dashboard gives you an instant read on your overall reputation, with the ability to drill down by platform, time period or product type.
Our AI reads every review to extract recurring themes: product quality, delivery times, customer service, value for money. You see at a glance what customers love and what frustrates them — without reading 500 reviews by hand. These insights are directly actionable to improve your customer experience where it matters most.
Schedule weekly or monthly reports sent directly by email to your team or management. Compare performance by period, platform or location. Share read-only dashboards without giving full platform access. The reporting that used to take 2 hours a week now runs on autopilot.
Automate your post-purchase review requests and turn every delivered order into an opportunity to generate a new Google or Trustpilot review — with zero manual work.
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Real-time monitoring, smart alerts, sentiment analysis. Average rating +0.5 stars in 90 days.
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A centralised dashboard to track your rating evolution, detect trends in real time and identify exactly what's improving or damaging your customer reputation.
Learn moreDecide where each review is published, when and how. Review Collect orchestrates distribution across Google, Trustpilot and your key platforms — happy customers go public, unhappy ones go through private mediation.
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Automate review collection via WhatsApp, SMS, Email, QR Code and RCS. Reach a 39% response rate where the industry averages 2-3%.
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Our AI reads every review and drafts a personalised response in your brand voice — published directly to Google and Trustpilot in seconds, with zero manual work.
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Review Collect natively integrates the requirements of major review platforms. Your reputation strategy is based on solid foundations.
100% of your customers are solicited, without any distinction or selection.
Identical interface for each customer, regardless of the level of satisfaction.
No incentives, no conditional rewards, no filtering.
You know you have reviews. You have a rough idea of your rating. But do you know why it dropped by 0.2 points last month? Which theme appears in 40% of your negative reviews? Which platform needs your attention most urgently this week? Without analytics, these questions go unanswered.
Visualise your rating history by platform over the last 30 days, 3 months, 12 months. Identify inflection points — a sudden drop often corresponds to a product incident, a carrier issue, an order surge that was poorly handled. The data lets you correlate business events with reputation changes.
Sentiment analysis runs continuously. As soon as a theme starts generating more negative reviews than usual — delivery, packaging, a specific product — you receive an alert. You act immediately, not 3 weeks later when the damage is done.
Review Collect tracks your competitors' public ratings on Google and Trustpilot. Compare your trajectory to theirs, identify your competitive advantages and the areas where you're falling behind.
Create shared views tailored to each department, without giving full platform access. The product team sees feedback on specific items. Logistics monitors delivery reviews. Support tracks negative reviews in real time.
Our customers who use the analytics dashboard reduce their reporting time by 70% and identify an average of 2 actionable product improvements per month they wouldn't have spotted otherwise.
The e-reputation solution that turns your customers into ambassadors. Automated collection of multi-channel customer reviews.
