Review Collect + HubSpot: Customer reviews integrated into your inbound CRM

HubSpot + Review Collect: your reputation managed from your marketing hub

HubSpot is the go-to inbound platform for marketing and sales teams. CRM, marketing automation, email sequences, workflows: HubSpot centralises your customer interactions and drives your growth. Review Collect adds a key dimension: the authentic voice of your customers.

Review requests triggered from your HubSpot workflows

You have already built workflows in HubSpot: post-purchase, onboarding, customer follow-up. Review Collect integrates directly into these workflows. A HubSpot action (contact marked as customer, deal closed, ticket resolved) automatically triggers a Review Collect campaign via WhatsApp, SMS or Email.

Review data enriches your HubSpot contact records

Every collected review flows back into HubSpot: rating given, chosen platform, review published or not. Your contact records are automatically enriched with each customer's satisfaction level. Your sales and marketing teams have a complete view of the customer relationship.

Segment your contacts by satisfaction

With review data in HubSpot, create dynamic lists by rating: your 5-star customers for an ambassador programme, your 3-star customers for a reactivation campaign, your 1-star customers for an account manager alert. Customer satisfaction directly informs your inbound strategy.

Compatible with HubSpot Marketing, Sales and Service Hub

Review Collect integrates with all three HubSpot hubs. Marketing Hub for automated workflows, Sales Hub for account manager alerts, Service Hub for mediation management. One integration that covers the entire customer cycle.

Marketing teams that connect HubSpot to Review Collect turn their contacts into active advocates. Every satisfied customer becomes a source of reviews and social proof usable in their campaigns.

Want to integrate reviews into HubSpot? Book a call with our team and we will show you how in 30 minutes.