Automate your Google review requests via WhatsApp, SMS, or Email. Happy customers post. Unhappy customers contact your service department. Your grade is taking off.
response rate (vs 2-3% industry)
Average Google score obtained
reviews collected in 30 days
Before buying, 93% of consumers read online reviews. And the vast majority start with Google. A Google listing with 12 reviews and a score of 3.8/5 is a product page that underperforms, lost conversions and a Google Ads ad that costs more.
The problem is not your service. The problem is the silence of your happy customers.
Review Collect activates this silence.
After each order, your customer receives a personalized review request via WhatsApp, SMS, or Email, when they are most likely to respond. The response rate reached 39%, compared to 2-3% with traditional methods.
Intelligent routing based on satisfaction
Unlike Trustpilot, Google makes it possible to guide customers according to their level of satisfaction before inviting them to publish. Review Collect makes use of this logic:
Happy customers (4-5 stars) receive a direct link to your Google listing to post their review in seconds.
Dissatisfied customers (1-3 stars) are offered the option to contact your customer service for resolution in private, before any public publication. The customer always keeps the final choice.
As a result, your Google reviews reflect your happy customers, and your unhappy customers can be handled before they become a public issue.
AI answers: 100% of your reviews have an answer
Google values active listings. Responding to each review improves your local SEO and reassures your future customers. Review Collect generates personalized responses for each review, positive or negative. Your team approves or lets the automatic mode take over.
Local SEO benefits directly
More reviews, a higher score, regular responses: three signals that Google uses to classify listings in the Local Pack. Our customers notice an improvement in their local positioning in the first 60 days.
The Bradery went from 87 to 2,600 Google reviews in 30 days. Noise in the Kitchen now shows 4.9/5 at all its points of sale.
Do you want to do the same? Make an appointment with our team and we show you concretely what it means for your Google page.
A centralised dashboard to track your rating evolution, detect trends in real time and identify exactly what's improving or damaging your customer reputation.
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Automate review collection via WhatsApp, SMS, Email, QR Code and RCS. Reach a 39% response rate where the industry averages 2-3%.
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