โ E-commerce solution
The review platform built for e-commerce.
Most of your satisfied customers never leave a review. Yet their words are what converts your next buyers. Review Collect automates post-purchase review collection and monitors your reputation everywhere it's built.
โ They build their reputation with Review Collect.
โ The opportunity
+270%
purchase probability on a product page with reviews, compared to one without.
โ The review machine
Your customer reviews impact five business levers.
On your product page, in your Google ads, in organic search, in customer service, in AI answers. Yet most brands only activate one or two.
Convertir sur la fiche produit Shopify.
The review widget that turns a visitor into an order.
Activer les รฉtoiles vendeur sur Google Shopping et Perf Max.
Activated from 100 reviews over 24 months. The stars that double your paid search click rate.
Ranker en SEO grรขce aux avis Google.
Your reviews outweigh anything you write on your website.
Transformer un avis nรฉgatif en ticket rรฉsolu.
Unhappy customers choose: public review or private support. Their feedback becomes either a public rating or a resolved ticket.
- โ93% des insatisfaits choisissent le SAV plutรดt que l'avis public.
- โAlertes 1 et 2 รฉtoiles en temps rรฉel
Apparaรฎtre dans ChatGPT, Claude, Perplexity, Gemini et Mistral.
When a shopper asks an AI which brand to choose, it answers with what it's read about you. Your public reviews are the raw material.
- โPlan d'action recommandรฉ
- โBenchmark 3 concurrents
โ The method
The complete review chain. Your e-commerce engine.
โ01 ยท Acquรฉrir
x30 plus d'avis collectรฉs post-livraison.
Reviews are the cheapest acquisition channel in e-commerce. Review Collect automates post-purchase collection via WhatsApp, SMS, QR code, or follow-up email. Result: ร30 more reviews collected โ no manual effort from your team.
- โMultichannel solicitation
- โNative Shopify/WC/PS connectors
- โSmart channel routing by buyer profile
โ02 ยท Centraliser
Un seul dashboard pour votre e-rรฉputation.
Your reviews don't wait for you to find them. Weak signals vanish, negative reviews pile up, your reputation takes hits you never see. Review Collect aggregates everything in real time so nothing slips through.
- โGoogle, Trustpilot, Verified Reviews
- โGlobal score by brand and location
- โReal-time alerts on sensitive reviews
โ03 ยท Rรฉpondre
Tous vos avis, rรฉpondus en 60 secondes.
Your response is just as visible as the review itself. Review Collect learns your brand voice, your catalog, and your support policies โ then drafts a reply that sounds like you, in the buyer's language. Hesitant shoppers read replies before they decide.
- โBrand voice trained on your products
- โ27 languages, human-sounding replies
- โAuto-reply by threshold
โ04 ยท Analyser
Vos avis transformรฉs en roadmap produit.
Your reviews are not a score. They're thousands of sentences describing what people love, what breaks, what keeps coming up. Insights extracts strengths, weaknesses, buyer personas, and key points reusable in product pages and marketing.
- โSemantic analysis on every review, from day one
- โTheme scoring: delivery, quality, support, price, packaging
- โStrengths/weaknesses summary by category
โ05 ยท Surveiller les IA
Ce que ChatGPT, Claude et Perplexity disent de votre marque.
When a shopper asks an AI which brand to choose, the answer is already set โ with or without you. Every week, Review Collect scans 5 AI models and spots the signals tipping a recommendation your way or against you. You see how you appear in AI, before competitors do.
- โScore out of 100 per AI model (ChatGPT, Claude, Gemini, Perplexity)
- โCompetitor benchmark on 3 brands
- โMonthly action plan
Customer reviews have become the top sales argument in e-commerce.
of consumers check reviews before buying (vs 75% in 2021).
Ifop study for Opinion System, January 2026trust customer reviews across all platforms.
Ifop study for Opinion System, January 2026have abandoned a purchase because of negative reviews.
Ifop study for Opinion System, January 2026โ Who it's for
Built for every
e-commerce model.
Click on an archetype to see what changes for you.
โ Go further
Explore all features.
Review Collect covers the full review chain. From collection to conversion, including analysis and automated replies.
โ FAQ
E-commerce review platform.
The answers you need.
What if reviews became your #1 acquisition channel?
We turn every delivered order into social proof that converts.
โ In this solution
Go further.
More approaches within the E-commerce solution.
NPS & CSAT
Measure customer satisfaction with NPS and CSAT, anticipate churn, and turn your verbatims into concrete actions. Review Collect closes the loop between collection and analysis.
Negative Reviews
83% of buyers abandon a purchase because of unanswered negative reviews. Detect dissatisfied customers, offer proactive support before publication, and turn every problem into a trust lever.
Preventive Mediation
93% of dissatisfied customers contacted choose to resolve their issue privately rather than publish a negative review. Review Collect detects dissatisfaction, offers the choice, and protects your customer relationship.
Review Responses
Review Collect responds to your Google, Trustpilot, and Verified Reviews in 60 seconds using AI. Configurable brand tone, multi-platform replies from a single dashboard.
Review Routing
Review Collect routes each review to the right agent based on your rules: rating, platform, keyword. Unified dashboard, per-agent metrics, multi-channel alerts. Your CX team reacts fast, without manual coordination.
Voice of the Customer
Your customers leave hundreds of verbatims every month. Without structured analysis, these signals disappear. Review Collect extracts themes, measures sentiment, and alerts you to trends before they become problems.