● CUSTOMER EXPERIENCE
Your customers leave you reviews every week. How many do you actually reply to?
Positive, mixed, negative: every review deserves a response. Every published response is content indexed by Google. Review Collect generates all of them in 60 seconds, in your tone.
● They trust us
"
It's incredibly reassuring for our prospects. In just a few months, we gained a full point on our Trustpilot score.
Timothée Linyer
Co-founder, The Bradery
"
I was dreading a complex rollout. A year later, my teams centralize all our reviews from a single interface, without overloading anyone.
Nathalie Valmary
Founder, Louise Carmen
"
We went from 2.4 to 4.9 stars in 3 months. Our average cart increased by 35% and our premium sales by 62%.
E-commerce Director
Du Bruit dans la Cuisine
"
It's incredibly reassuring for our prospects. In just a few months, we gained a full point on our Trustpilot score.
Timothée Linyer
Co-founder, The Bradery
"
I was dreading a complex rollout. A year later, my teams centralize all our reviews from a single interface, without overloading anyone.
Nathalie Valmary
Founder, Louise Carmen
"
We went from 2.4 to 4.9 stars in 3 months. Our average cart increased by 35% and our premium sales by 62%.
E-commerce Director
Du Bruit dans la Cuisine
"
It's incredibly reassuring for our prospects. In just a few months, we gained a full point on our Trustpilot score.
Timothée Linyer
Co-founder, The Bradery
"
I was dreading a complex rollout. A year later, my teams centralize all our reviews from a single interface, without overloading anyone.
Nathalie Valmary
Founder, Louise Carmen
"
We went from 2.4 to 4.9 stars in 3 months. Our average cart increased by 35% and our premium sales by 62%.
E-commerce Director
Du Bruit dans la Cuisine
● THE PROBLEM
Without replies, your reviews speak. Just not for you.
Responding to all your reviews is no longer a matter of time. It's a matter of the right tool.
Without automation, you handle the urgent ones. The rest speaks without you.
Positive, mixed, negative: all reviews are waiting for a response. Without a dedicated tool, you handle the most urgent ones and ignore the rest. Every unanswered review is public content shaping your reputation, without your voice.
Every published reply is marketing content that Google indexes
Responding to your reviews improves your local SEO, builds trust with future buyers, and strengthens your brand image publicly. Review Collect generates a tailored response for every review in 60 seconds, in the tone you define.
- ●AI-generated replies in 60 seconds
- ●Configurable brand tone
- ●One-click validation before publishing
● HOW IT WORKS
From review received to published reply
In 3 steps, your reviews get a tailored response across all your platforms.
Centralize all your reviews
Google, Trustpilot, Verified Reviews: all your reviews come into one dashboard. No more juggling between platforms to track what your customers are saying about you.
AI generates a reply in 60 seconds
For each incoming review, Review Collect suggests a personalized reply that captures the context of the comment. The tone matches your communication guidelines, configured once in your dashboard.
Validate and publish on the right platform
You review it, edit if needed, and publish in one click directly to Google, Trustpilot, or Verified Reviews. No copy-pasting between apps, no manual platform logins.
● FEATURES
Everything you need to reply fast and well.
Every feature is designed to help your teams spend less time replying and more time improving the customer experience.
A generated reply for every review
The AI analyzes each review's content, detects its tone (positive, mixed, negative), and generates a contextual reply in under 60 seconds. Positive reviews get a warm reply; negative reviews get a professional de-escalation response.
- ●Automatic tone detection
- ●Contextual reply, not a generic template
Your voice, not a robot's
You define your communication style in Review Collect: formal or casual tone, words to avoid, custom signature. Every generated reply follows your rules to the letter.
Google, Trustpilot, Verified Reviews from one dashboard
No more logging into each platform separately. Review Collect publishes your replies where the review was posted, with no copy-pasting between apps.
- ●Native Google Business Profile connection
- ●Native Trustpilot connection
- ●Native Verified Reviews connection
- ●Priority-sorted reply queue
● PLATFORMS
One reply published on every platform from one single place.
Review Collect is natively connected to Google Business Profile, Trustpilot, and Verified Reviews. You reply, we publish.
● FAQ
Your questions about review responses
Your competitors reply to their reviews. Do you?
Review Collect generates tailored replies in 60 seconds so every customer feels heard, across all your platforms.
● In this solution
Go further.
More approaches within the Customer Service & CX solution.
NPS & CSAT
Measure customer satisfaction with NPS and CSAT, anticipate churn, and turn your verbatims into concrete actions. Review Collect closes the loop between collection and analysis.
Negative Reviews
83% of buyers abandon a purchase because of unanswered negative reviews. Detect dissatisfied customers, offer proactive support before publication, and turn every problem into a trust lever.
Preventive Mediation
93% of dissatisfied customers contacted choose to resolve their issue privately rather than publish a negative review. Review Collect detects dissatisfaction, offers the choice, and protects your customer relationship.
Review Routing
Review Collect routes each review to the right agent based on your rules: rating, platform, keyword. Unified dashboard, per-agent metrics, multi-channel alerts. Your CX team reacts fast, without manual coordination.
Voice of the Customer
Your customers leave hundreds of verbatims every month. Without structured analysis, these signals disappear. Review Collect extracts themes, measures sentiment, and alerts you to trends before they become problems.