● Reviews
Loox
Loox collects photo reviews on your Shopify store. Review Collect sends invitations via WhatsApp and SMS after each order, responds to every review in under 60 seconds and distributes your best ratings to Google and Trustpilot. Together, they cover both on-site and off-site reputation.
What you get
✓WhatsApp and SMS invitations sent after each confirmed delivery: up to 40% average response rate, compared to 5-8% by email alone
✓Automatic AI responses to 100% of published Loox reviews in under 60 seconds, positive and negative alike
✓Distribution of 4 and 5-star reviews to Google, Trustpilot or Verified Reviews based on your platform priorities
✓Immediate customer service alert when a buyer leaves 1 or 2 stars: your team is notified before the situation escalates
✓48-hour onboarding with no developer required, compatible with any Shopify store already using Loox
Bazaarvoice
Google My Business
Judge.me