● Leadership & strategy
Steer your company's online reputation like a strategic asset.
Your online reputation weighs on your sales, yet it stays scattered across your teams and platforms. We consolidate it on Google, Trustpilot and AI, and lift it: a stronger rating, more visibility, enough to support your traffic, your conversions and your growth.
● They trust us
"
It's incredibly reassuring for our prospects. In just a few months, we gained a full point on our Trustpilot score.
Timothée Linyer
Co-founder, The Bradery
"
I was dreading a complex rollout. A year later, my teams centralize all our reviews from a single interface, without overloading anyone.
Nathalie Valmary
Founder, Louise Carmen
"
We went from 2.4 to 4.9 stars in 3 months. Our average cart increased by 35% and our premium sales by 62%.
E-commerce Director
Du Bruit dans la Cuisine
Micromania
Samuel Vandamme
Micromania
"
It's incredibly reassuring for our prospects. In just a few months, we gained a full point on our Trustpilot score.
Timothée Linyer
Co-founder, The Bradery
"
I was dreading a complex rollout. A year later, my teams centralize all our reviews from a single interface, without overloading anyone.
Nathalie Valmary
Founder, Louise Carmen
"
We went from 2.4 to 4.9 stars in 3 months. Our average cart increased by 35% and our premium sales by 62%.
E-commerce Director
Du Bruit dans la Cuisine
Micromania
Samuel Vandamme
Micromania
"
It's incredibly reassuring for our prospects. In just a few months, we gained a full point on our Trustpilot score.
Timothée Linyer
Co-founder, The Bradery
"
I was dreading a complex rollout. A year later, my teams centralize all our reviews from a single interface, without overloading anyone.
Nathalie Valmary
Founder, Louise Carmen
"
We went from 2.4 to 4.9 stars in 3 months. Our average cart increased by 35% and our premium sales by 62%.
E-commerce Director
Du Bruit dans la Cuisine
Micromania
Samuel Vandamme
Micromania
● the challenges
Your online reputation weighs on your sales. And you're stuck with it.
Poorly managed, your online reputation costs you sales and customers.
Your happy customers leave no Google reviews.
Without a follow-up, your best customers leave without rating anything. Your Google rating stays below the reality of your service, and holds back the next buyer's decision.
Better rated on Google, the competitor captures your customers.
On a search, the buyer compares ratings before clicking. Rated higher than you, your competitor picks up traffic you've already paid to acquire.
Recommended by ChatGPT, or ignored.
Your customers ask ChatGPT, Gemini and Perplexity which company to choose. These AIs cite the best-rated, and the lead is won starting now.
Online reputation isn't an image. It's a growth engine.
Customer reviews directly affect your revenue, your conversion rate and the cost of your acquisition.
in revenue for every star gained on your rating.
Harvard Business School · Luca study, 2016in conversion when your visitors engage with reviews.
Bazaarvoice · network datain clicks on your Google ads that show a seller rating (stars).
Google · Seller Ratings, official data● the consolidated view
A single number to steer your entire online reputation.
We aggregate your review platforms, Google, Trustpilot and Verified Reviews, into a single company rating, broken down by brand, channel or team. You track one number, and drill into the detail when you need to.
- ✓
One number to steer by.
All your platforms and all your brands, aggregated into one benchmark rating for the company.
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Delegate without losing your grip.
Each team tracks its own scope, you keep the overall rating and the full picture.
- ✓
Decide on facts, not impressions.
The trend over time shows what's improving and what's slipping, before it weighs on your sales.
● Automated collection
Review collection runs on its own. Your teams steer.
After every order, visit or interaction, the review request goes out automatically, at the right moment and in your brand's tone. No one chases by hand.
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Triggered automatically.
WhatsApp, email, SMS or QR code after every purchase or interaction, with no action from your teams.
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To the right platform.
Your customers are steered to Google, Trustpilot or Verified Reviews, wherever the review carries the most weight.
- ✓
Your teams steer, the tool collects.
No more manual chasing: collection runs on its own and your teams focus on the customers worth winning back.
● Visibility · SEO & GEO
More visible on Google, cited by AI
Your buyers compare on Google and now ask ChatGPT, Gemini or Perplexity which brand to choose. We act on what decides both: your rating and your online reputation.
Your reviews show as Google rich snippets.
A better Google rating brings your stars into the results, just below your link. That rich snippet draws the eye and the click, often at the expense of a competitor with no stars. We collect the reviews that strengthen this signal, continuously.
First in the Google Local Pack.
On a location-based search, Google ranks the most trustworthy listings first. We feed your Google Business Profile with recent, well-rated reviews, which strengthens your local ranking and moves your locations closer to the top three.
Recommended by generative AI.
When a buyer asks ChatGPT, Gemini, Perplexity or Google's AI Overview which brand to choose, these engines draw on your recent public reviews. A strong rating and a volume of reviews make you citable as a reference. We maintain this signal so you're named in the answer, not forgotten.
Track what AI says about you.
AIs don't just cite a brand, they summarise what's said about it. We help you keep a rating and recent reviews that carry weight where your buyers ask their questions, so you shape the image AI returns instead of being stuck with it.
● Conversion & growth
A better rating, more clicks and conversions.
Your reputation acts at every stage of the buying journey. Stars in Google draw the click, recent reviews reassure, and a strong rating clears the last hurdle before purchase.
Your Google stars draw the click.
Your rating shows directly in Google results. At an equal position, the customer clicks the rated listing rather than the competitor's.
Recent customer reviews reassure at the point of purchase.
At the moment of deciding, a volume of recent reviews clears the last doubt. Sparse or dated reviews let hesitation set in, often to the competitor's benefit.
A better online reputation captures more customers.
Better rated on Google and better cited by AI, you win back customers your competitors were letting slip. That's the ground for lasting growth.
● Competitive benchmark
Your online reputation against your competitors.
A rating in isolation says little. What matters is your position in your market. We compare your Google and Trustpilot rating with your competitors', to see where you're winning and where to act.
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Your market position.
Your rating against your competitors, brand by brand and area by area.
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Where you're slipping.
You spot the areas where a competitor pulls ahead, before it weighs on your sales.
- ✓
Evidence for the board.
'We're number one in our areas' becomes a fact, not an impression.
● Reporting & steering
The impact of your customer reviews, at a glance.
Rating, volume of reviews collected, reply rate, trend: it's all in one clear dashboard, which you line up against your traffic and your sales. Exportable in one click, ready to present.
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Linked to your sales.
You line up your rating's trend with your traffic and conversions, to see the return.
- ✓
The trend over 12 months.
You measure the effect of your actions, not just the snapshot.
- ✓
Exportable in one click.
Ready to present to the board, with nothing to reprocess.
● Who it's for
Online reputation management, built for leadership.
● Delegation across teams
One review platform for all your teams.
Your reputation plays out across several teams at once, each with its own tools. Review Collect brings them onto one platform: each keeps its role, and you keep a single reading of the whole reputation.
Turn your reviews into organic growth.
Marketing collects and activates your reviews across every channel: an SEO signal for Google, citations by AI, and customer quotes reused as campaign material. Reputation becomes an acquisition lever, not a side note.
Replies at the right moment, a protected rating.
Customer service handles review replies and keeps a grip on satisfaction. Before a negative review is published, the customer is offered a direct exchange with your team, and 93% choose that conversation over publishing. Alerts come through in real time, and every review gets its reply.
Plug reviews in within 48h, with no code to maintain.
On the technical side, it's the simplest integration on the roadmap: Review Collect plugs into your site, your e-commerce and your existing tools in 48h, with no development or maintenance. Nothing to code, nothing that breaks at the next update. Your stack stays yours.
●Customer story
Reviews are our word of mouth. Baskets are far higher than before. When a customer spends £1,500 or £2,000 on our site, it's because they trust us. And they trust us because they've seen the reviews.
Simon Tordjman · Managing Director, Digital & Logistics · Du Bruit dans la Cuisine
● Going further
Discover every feature.
We cover the whole review journey, from collection to conversion.
● FAQ
Online reputation and leadership. The answers you're looking for.
Your online reputation is an asset. Steer it like one.
We consolidate your whole company's reputation into a single view.
● In this solution
Go further.
More approaches within the Executive leadership solution.
NPS & CSAT
Measure customer satisfaction with NPS and CSAT, anticipate churn, and turn your verbatims into concrete actions. Review Collect closes the loop between collection and analysis.
Negative Reviews
83% of buyers abandon a purchase because of unanswered negative reviews. Detect dissatisfied customers, offer proactive support before publication, and turn every problem into a trust lever.
Preventive Mediation
93% of dissatisfied customers contacted choose to resolve their issue privately rather than publish a negative review. Review Collect detects dissatisfaction, offers the choice, and protects your customer relationship.
Review Responses
Review Collect responds to your Google, Trustpilot, and Verified Reviews in 60 seconds using AI. Configurable brand tone, multi-platform replies from a single dashboard.
Review Routing
Review Collect routes each review to the right agent based on your rules: rating, platform, keyword. Unified dashboard, per-agent metrics, multi-channel alerts. Your CX team reacts fast, without manual coordination.
Voice of the Customer
Your customers leave hundreds of verbatims every month. Without structured analysis, these signals disappear. Review Collect extracts themes, measures sentiment, and alerts you to trends before they become problems.