
● Reviews
eKomi
eKomi certifies every review with round-the-clock human moderation. Review Collect multiplies your volume through WhatsApp and SMS — two channels eKomi does not natively support. Satisfied customers are redirected to your eKomi collection page to post their certified review.
Book a demoWhat you get
✓Automatic redirection to your eKomi collection page after each transaction, for customers who rated 4 or 5 stars.
✓WhatsApp and SMS invitations sent after each delivery: 40% average response rate, compared to under 10% by email.
✓Automated AI responses to 100% of published eKomi reviews in under 60 seconds, with no manual effort from your team.
✓eKomi reviews certified through human moderation feed directly into your Google Seller Ratings for Google Ads campaigns.
✓Unified dashboard: monitor your eKomi, Google, and Trustpilot reviews from one place.

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