One to One Monaco Retail Award
eKomi

Reviews

eKomi

eKomi certifies every review with round-the-clock human moderation. Review Collect multiplies your volume through WhatsApp and SMS — two channels eKomi does not natively support. Satisfied customers are redirected to your eKomi collection page to post their certified review.

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What you get

Automatic redirection to your eKomi collection page after each transaction, for customers who rated 4 or 5 stars.
WhatsApp and SMS invitations sent after each delivery: 40% average response rate, compared to under 10% by email.
Automated AI responses to 100% of published eKomi reviews in under 60 seconds, with no manual effort from your team.
eKomi reviews certified through human moderation feed directly into your Google Seller Ratings for Google Ads campaigns.
Unified dashboard: monitor your eKomi, Google, and Trustpilot reviews from one place.

Frequently asked questions

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