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Practical guides and news on customer review management.

AI Brand Reputation: What ChatGPT Says About Your Company
SEO & E-reputation

AI Brand Reputation: What ChatGPT Says About Your Company

90% of brands don't appear in any AI response. Your review corpus determines what ChatGPT says about you. How to audit and build your AI brand reputation.

·4 min read
ChatGPT Ads: Why Your Customer Reviews Will Decide Who Appears
SEO & E-reputation

ChatGPT Ads: Why Your Customer Reviews Will Decide Who Appears

OpenAI launched its Ads Manager in May 2026. ChatGPT Ads are coming to Europe. The merchants who built a strong review corpus now will dominate the first AI ad auctions. Here is the playbook.

·5 min read
Rich Snippets Stars: How to Activate Google Stars on Your E-commerce Site (2026)
SEO & E-reputation

Rich Snippets Stars: How to Activate Google Stars on Your E-commerce Site (2026)

Google stars in search results increase CTR by 20 to 30%. Complete technical guide to activating AggregateRating JSON-LD on Shopify, WooCommerce and Next.js.

·4 min read
GEO for E-Commerce: How to Get Recommended by ChatGPT and Perplexity in 2026
SEO & E-reputation

GEO for E-Commerce: How to Get Recommended by ChatGPT and Perplexity in 2026

40% of buying queries now go through LLMs. Complete GEO guide to get ChatGPT and Perplexity to recommend your e-commerce brand in 2026.

·5 min read
Optimize Your Google My Business Listing: Reviews Come First
SEO & E-reputation

Optimize Your Google My Business Listing: Reviews Come First

Optimize your Google My Business listing by starting with reviews. The Local Pack algorithm ranks them as the top priority.

·5 min read
Customer Reviews for E-commerce: The Complete Guide to Boosting Sales and SEO in 2025
SEO & E-reputation

Customer Reviews for E-commerce: The Complete Guide to Boosting Sales and SEO in 2025

Increase conversions by 44% with customer reviews. Key statistics, proven strategies, and real-world case studies for e-commerce.

·13 min read
Net Promoter Score (NPS) and Customer Reviews: How to Use Them Together?
SEO & E-reputation

Net Promoter Score (NPS) and Customer Reviews: How to Use Them Together?

Combine NPS and customer reviews for a complete view of satisfaction. Turn every piece of feedback into a growth lever.

·16 min read
How to View and Manage Google Reviews for a Brand: Practical Guide 2025
SEO & E-reputation

How to View and Manage Google Reviews for a Brand: Practical Guide 2025

View and manage your Google reviews effectively in 2025. Response techniques and strategies to boost your online reputation.

·10 min read
The Different Types of Customer Reviews in 2025
SEO & E-reputation

The Different Types of Customer Reviews in 2025

Identify the 7 types of customer reviews and leverage each one to improve your offering and e-commerce strategy.

·14 min read
Why Customer Reviews Matter for Your Business
SEO & E-reputation

Why Customer Reviews Matter for Your Business

93% of consumers read reviews before buying. Discover their impact on SEO, sales, and customer retention.

·13 min read

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