Do I need Brevo to use Review Collect?

No. Brevo is one of the available integrations. Review Collect also works with Klaviyo, HubSpot, Mailchimp, or independently for review collection.

How is review data transferred to Brevo?

Via Brevo's official API. Contacts are enriched with the score, platform, date and customer verbatim feedback. No manual configuration needed.

Do post-review sequences trigger for negative reviews?

No. Only positive reviews (which you define, typically 4 or 5 stars) trigger commercial sequences. Negative reviews trigger a separate support alert.

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● Marketing

Brevo

Your customers leave a 5-star review. That is the best moment to make them an offer. Review Collect connects Brevo to trigger your sales sequence automatically at peak satisfaction.

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What you get

✓Event-based trigger: every positive review automatically publishes a contact in Brevo with enriched satisfaction data

✓Score-based segmentation: configure different Brevo sequences based on the rating, purchase history and customer segment

✓Post-review monetisation: cross-sell, upsell, referral code or subscription offer sent at the exact moment satisfaction peaks

✓+73% average basket documented on customers who left a positive review

✓Native sync via official Brevo API, no manual configuration

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