Question 1

Why is my collection rate so low?

Accepted Answer

Without automated follow-up, customers have to find the review link themselves. Most don't. Without a tool, you're at 2 to 3%. A simple post-purchase email can already triple that.

Question 2

What is a good benchmark for my sector?

Accepted Answer

Without a tool, the e-commerce average is 2 to 3%. With a well-configured tool, you reach 15 to 25%. With Review Collect, our customers average 39% thanks to multi-channel sequences.

Question 3

How can I multiply my reviews by 10?

Accepted Answer

Enter your current total review count in the optional field. The calculator shows you the time to reach 10x. With a good collection rate and stable volume, it's often under a year.

Collection Rate Calculator

Calculate your review collection rate

Frequently asked questions

Why is my collection rate so low?

What is a good benchmark for my sector?

How can I multiply my reviews by 10?